The first meeting is about building connection and determining if we're a good fit. It’s crucial you feel comfortable and understood, and if not, we’ll help connect you with someone who is. Expect a welcoming environment focused on understanding your needs and goals. The goal of the first counseling session is what we call assessment and intake. It’s just to find out what is going on and a plan of how we can work to move forward. This often includes goal setting in individual counseling.

Each therapy session is designed to last about 45-55 minutes. This allows us to delve deeply into the issues at hand and work toward meaningful progress. This is what insurance typically covers. Couples who want to dive deeper and get more accomplished often find 90 minute sessions to be helpful. 90 minute sessions are not covered by insurance and are only available for private pay clients. Kurt also offers weekend intensives that are 12 to 15 hours of therapy over a weekend in two hour blocks. This is an incredible way for couples to kickstart the process of healing. You can read more about intensives here.

We accept most major insurances and Kentucky Medicaid. This list includes:

Aetna
Anthem
Anthem Blue Cross and Blue Shield
Cigna and Evernorth
Humana
Optum
Passport Health Plan
UMR
UnitedHealthcare UHC/UB
Wellcare

If you use insurance, rates vary based on the contracted rate our practice has with the insurance company and your plan information. We cannot publish the contracted rates and there are many different insurance plans. The best thing to do is to contact us with your insurance information ready and our administrative team can look it up. You can also call your insurance company and ask about your mental health benefits. Cash pay clients’ rate is listed as $150 but there is often a discount available based on the therapists. We also offer a sliding scale to make therapy accessible to those who cannot afford our standard rates. Please reach out to discuss your situation, and we’ll do our best to accommodate your needs. We will provide a Good Faith Estimate upon request.

Here are 4 benefits to not using your insurance and being a private pay client.

1. You have more privacy. Insurance companies require diagnosis information and other treatment information in order to authorize treatment. Once the insurance company has that information, I can no longer ensure that the information will remain confidential. Also, your insurance company contractually has the right to your notes and records. Many people find this to be invasive and want the sessions to remain between the therapist and the couple or individual. Not reviewed by an auditor with no mental health training.

2. You keep full control over your treatment and counseling. Insurance companies can limit sessions, require preauthorization, require certain treatments or diagnosis, and/or deny claims. You and your therapist can work together without the insurance company to find out what works best for you. That often means one and a half hour sessions for couples. Insurance will not allow these things and can be an impediment to what is best for your care.

3. Insurance companies require a billable diagnosis and medical necessity to cover treatment. If you are coming to therapy it’s very likely that you have some type of billable diagnosis like anxiety, depression, ADHD, etc. Our team will not commit fraud and or diagnose you with a diagnosis that is inappropriate. This means that sometimes a couple or family session is not covered. 

4. It can be more cost effective. Clients who have a high deductible plan are required by insurance to pay the rate that we as a counseling practice have with their insurance company. For some clients this might be the full $150. We are not allowed to publish this information or would so you can read it here. If you have a large deductible that you might not meet the whole year, it can be more cost effective to opt out of using your insurance and negotiate a cash rate. If you have a lower deductible or copay plan, using your insurance can make sense or save you money long term.

This varies based on therapist and their available schedules. For therapists that do evening appointments they stay fairly full and are considered in high demand. For couples who need weekend hours an intensive is likely their best option.

Yes, we offer telehealth options designed to meet the same guidelines and goals for couples and individuals unable to attend in-person sessions, ensuring flexibility and accessibility. Telehealth on a lunch break or break from work is a great option to be able to book an appointment quickly. Also, many clients prefer online therapy. There is research that shows it to be an effective option. We use a secure and HIPAA platform through SimplePractice.

We have therapists that see children, teens, and adults. Family therapy is a great option with children and teens. For small children (ages 3-7) family play therapy is most often the only appropriate option.

As therapists, we do not prescribe medication. Legally, we are required to refer you to a doctor or medical professional. However, we can provide referrals to trusted psychiatrists or medical professionals when medication assessment and management are needed and work with the psychiatrist or prescribing doctor on collaborative care.

It's not uncommon for one partner to be hesitant about starting therapy. If your spouse is unsure, you're welcome to start sessions individually. Engaging in therapy alone can still create positive changes in your relationship dynamics, and often, seeing one partner take the first step encourages the other to join. Additionally, in relationships the negative cycle is often driven by our own attachment needs, fears, and longings. Individual therapy can help you learn to express those in a non-reactive way and still help you improve your relationship. You can also resolve other individual hurts that may be contributing to relationship dysfunction.